![]() The waitlist will only take effect after this number of contacts have registered. Maximum event capacity (event-level registration only): Enter the maximum number of people who can attend your event.Open the General tab and find the Venue constraints area. Open the Events work area, go to the events list ( Events > Event > Events), and then open or create an event. To enable or disable the waitlist for any event (for both event-level and session-level registration): You should create a segment that finds these contacts (where (Automatically-register = No) and (Invited = Yes)) and then use a customer journey to send them an email that invites them to visit the event website to accept the slot. If the identified waitlist record has Automatically register set to No, then the waitlist record has its Invited field changed from No to Yes to indicate that space is now available for that contact.If the identified waitlist record has Automatically register set to Yes, then an event registration record is generated for the contact and the associated waitlist record is deleted.One of the following occurs, depending on whether the contact is using automatic registration or not: The oldest existing waitlist record is identified by checking the registration date/time. When new space becomes available, the waitlist reacts as follows: Users can also add registrants directly to the session or event Waitlist from here. Registrants added to the Event registration or Session registration lists in this way will join the event immediately without getting placed on the waitlist. Then go to the Registration and attendance tab for the session and add new registrations to the Session registration list here. If you are using session-level registration, go to the Agenda tab and open the relevant session.If you are using event-level registration, go to the Registration and attendance tab for the event and add new registrations to the Event registration list here. ![]() You can choose whether contacts will be automatically registered when space becomes available for them, or whether they should instead be sent an invitation to register manually.įor events or session already at capacity, visitors to the event website can only join the waitlist, but Dynamics 365 Marketing users from your organization can still add new registrations by opening the event record and doing one of the following: The waitlist registers the time and day that each contact registered, so when space becomes available, contacts are either automatically registered or offered an invitation to register in the same order that they joined the waitlist. The waitlist holds a list of contacts who submitted a registration through the event website after an event or session was fully booked. Hybrid and webinar events don't support waitlisting. Event-level and session-level waitlisting is only available for on-site events.
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